Privacy Policy
DatapositIT collects data from you, through our interactions with you and through the solutions we offer of purpose described below, including to operate effectively and provide you with the best experiebces with our solutions.

You provide this data directly, such as when you
  • Register to try our solutions,
  • When you share user details for solution configurations and solution sizing
  • When you share user details for solution configurations
  • When you share log files with us for troubleshooting
You always have choices when it comes to the technology you use and the data you share. When you are asked to provide personal data beyond what you deem as necessary, you can request for clarification and if noty satisfactory, you can choose to decline.

The data we collect can include the following:
  • Name and contact data - Your first and last name, email address, postal address, phone number and other similar contact data for you and your users
  • Subscription and licensing data - information about your subscriptions, licenses and other entitlements.
  • Device, usage/consumption, and configuration data. Data about your device & its identifiers and the product and features you yse, including information about your hardware and software, how our solutions perform.
  • Error reports and performance data. Data about the performance of the products and any problems you experience, including error reports. Error reports (sometimes called "crash dumps")can include details of the software or hardware related to an error, contents of files opened when an error occurred, and data about other software on your device

How we use Your data
DatapositIT uses the data we collect to provide you satisfactory experiences with our solutions and our better our interactions with you. In particular, we use data to:
  • Provide our solutions, which includes configuring, update, securing, and troubleshooting as well as providing support. It also includes sharing data, when it is required to provide the service or carry out the transactions you request.
  • Improve and develop our product.
  • Personalize our products and make recommendations.
  • Advertise and market to you, which includes sending promotional communications, targeting advertising and presenting you relevant offers.
  • We also use the data to operate out business, which includes analyzing our performance, meeting our legal obligations, developing our workforce, doing research and with consent, we also use your contact data for our business operations like developing our client references

Sharing data with Third Parties
We share your data with your consent or as necessary for processing (to complete any transaction or provide any product & Product support) you have requested or authorized. Forexample, we share situation spesific data with our suppliers and technology partners for purpose of executing contractual obligations entered with you i.e providing solution licenses, troubleshooting manufacturing solutions and offering support services.

Security of Your data
DatapositIT is committed to protect the security of your data. We use a variety of security technologies and procedures to help protect your data from unauthorized access, use or disclosure. For example , we store the personal data you provide on computer systems that have limited access and are in controlled facilities. When we transmit over the internet, we protect it through the use of encrypted channels.
Data Storage
In line with the Data Protection Act od 2019, we shall store the data collected and processed locally in Kenya

How to access and control your personal data
You can also make choices about the collection and use of your data by DataposIT. You can control your data that DataposIT has obtained and exercise your data protection rights by contacting us through the communication that we provide. This control is also extended to the right to opt out of any advertising activities that you are currently subjected to as a result of your sharing your contact data.

Third Party Disclaimer
DataposIT will not be held liable in any kind, whether express or implied, with regard to any third-party data collection, data processing, data sharing, data storage and data security. Agreements entered into with vendors in a Third party nature will cover the data privacy and security of the data collected, shares and processed within the confines of the said agreement